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How to change your address on Express Scripts

Health & pharmacy3 steps

Short answer

Sign in to Express Scripts, open the profile or contact section, replace your mailing address and save.

Steps

  1. Sign in to your Express Scripts account. The address settings live here: https://www.express-scripts.com/. You may need to re-verify with a code.
  2. Find the profile, contact or address section and replace your old address with the new one. Watch for separate mailing and billing addresses, and update both.
  3. Save, then check the confirmation. Some services email a security notice; that’s normal.

Worth knowing for health & pharmacy accounts

  • Mail-order prescriptions ship to the address on file. A stale one means medication delays or packages at your old door.
  • Your pharmacy and your health insurer keep separate records: update both, and re-check your preferred pickup location after the move.