How to change your address on Navy Federal Credit Union
Sign in to Navy Federal Credit Union, open the profile or contact section, replace your mailing address and save.
Steps
- Complete the Change of Information form (form 97CI), filling in Section A with your current details and only the changed fields in Section B — for an address change, enter your new home address (no P.O. boxes allowed) and a mailing address if it differs. Use black ink.
- Sign and date the required signature and tax certification section on the form.
- Submit the completed form using one of NFCU's channels: fax it to 703-206-4600 (ATTN: Membership Administration), mail it to Navy Federal Credit Union, PO Box 3002, Merrifield, VA 22116-9887, upload it through the Online Banking Message Center, or bring it to a branch.
- If submitting online, sign in to Online Banking, open the Message Center, choose the 'General' question category, attach the completed 97CI form, and send it.
One Navy Federal Credit Union gotcha. Your home address on file cannot be a P.O. Box — only the separate mailing address field may use one. Also note the online submission path routes through a 'General' question in the Message Center rather than a dedicated address-change screen.
Menus change, so confirm on Navy Federal Credit Union’s site.
Worth knowing for banking accounts
- Banks mail replacement cards, statements, and fraud alerts, so an old address here is a real security risk.
- Update the mailing address on each account, and check that paperless settings didn’t hide an old physical address.