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How to change your address on CenterPoint Energy

UtilitiesChecked August 16, 20264 steps

Short answer

Sign in to CenterPoint Energy, open the profile or contact section, replace your mailing address and save.

Open CenterPoint Energy’s address page

Source: CenterPoint Energy’s help page

Steps

  1. Log in to your CenterPoint Energy My Account (or create one) before your move date
  2. Choose 'Transfer Service' if you're an existing customer relocating within CenterPoint's service area, or 'Start New Service' if you're new
  3. Provide your current account number (if transferring), the new address, desired move-in date, and a payment method in case a deposit is required
  4. Submit the request at least 7 days before your move-in date; expect it to be processed within about 3 business days

One CenterPoint Energy gotcha. CenterPoint Energy only handles natural gas and electric utility service in specific regional areas (e.g., Texas, Indiana, Ohio, Minnesota), so you must confirm your new address falls within their service territory before starting a transfer — otherwise you'll need to set up service with a different provider entirely.

Menus change, so confirm on CenterPoint Energy’s site.

Worth knowing for utilities accounts

  • Utilities usually need a stop-service date at the old address and a start-service date at the new one. It’s two orders, not one edit.
  • Book this a week or two ahead; same-day starts often aren’t available.
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