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How to change your address on Entergy

UtilitiesChecked July 11, 20264 steps

Short answer

Sign in to Entergy, open the profile or contact section, replace your mailing address and save.

Open Entergy’s address page

Source: Entergy’s help page

Steps

  1. Sign in to your account at myEntergy.com, or register first if you don't already have an online account.
  2. Open the Start, Stop or Move Service tool (myentergy.com/s/newservice) to update your service location and address details.
  3. Enter your new address and move dates, then submit the request to transfer or update your service.
  4. If you'd rather handle it by phone, call 800-ENTERGY (800-368-3749), Monday through Friday, 7 a.m. to 7 p.m. CT.

One Entergy gotcha. Entergy only serves Arkansas, Louisiana, Mississippi and Texas, so a 'move' to an address outside those states means stopping service rather than transferring it — you'll need a new provider at the new location.

Menus change, so confirm on Entergy’s site.

Worth knowing for utilities accounts

  • Utilities usually need a stop-service date at the old address and a start-service date at the new one. It’s two orders, not one edit.
  • Book this a week or two ahead; same-day starts often aren’t available.
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